AI driven Cloud Contact center
We are Ominis
AI-powered true analysis into customer needs and agent performance.
Our mission
AI-powered true analysis into customer needs and agent performance.
Agent-less Call Dispositions
Accurate call classification without relying on agents—AI analyzes and categorizes every call instantly
Smart Call Routing
Automatically direct calls to the right place based on customer needs and business rules
Easy IVR Flows & Integrations
Effortlessly design IVR flows and trigger API calls—no complex coding required.
Call Recordings
Store recordings securely with us or bring your own storage (BYOS) for full flexibility.
On-Demand User Licensing
Scale up or down as needed—add or remove licenses instantly without contacting sales.
Purchase or Port a Local/Toll-Free Number
Buy numbers from different locations with SMS, MMS, and voice capabilities—expand your reach effortlessly.
An International Team
A full suite of AI-powered tools to enhance your contact center
Check the power of AI